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Frequently asked questions

Reservation/Payment (General Reservation)

What are the payment methods available?

We can accept payment by credit card. If you have a Japanese bank account, you can also pay at a convenience store.
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We do not accept cash directly or accept payment at the departure place. If we cannot confirm your payment, we might not be able to guide you to the bus.
You can ride the buses operates by WILLER EXPRESS without a reservation. You can pay by cash on the spot. However, we strongly recommend you to book in advance to secure seats. If you already reserved online but have not paid yet, you can not pay the reservation on the spot. In that case, we only take new reservations (Normal Plans) on the spot.