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Frequently asked questions

Boarding Place/Arrival Place Information (Boarding Place/Arrival Place Information)

I would like to change the boarding place / the arrival place.

Until your "Reservation deadline" you can change your boarding or arrival place through online or our call (customer) center.
Passengers reserved the buses operated by WILLER EXPRESS can get on or off from the bus stops they have not specified. However, available place depends on the schedule of each bus.Even if the bus number and basic route are the same, each bus is operated by slightly different schedule. Passenger can not get on or off except available place for that bus. And please note that we will not return the price difference and we do not accept passengers get off the bus and ride from the other stop again.