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Frequently asked questions

JBL Pass Reservation (JBL Pass Reservation)

Can I cancel JBL Pass? In that case, is there a refund?

You can receive a full refund as long as your JBL Pass is unused. Please cancel your JBL Pass from your "MY PAGE" by yourself before expiry.

*Refund will be credited to your credit card.
*Please note that for JBL Pass, there are no refunds if once used. No partial refunds can be made.

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