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Frequently asked questions

JBL Pass Reservation (JBL Pass Reservation)

An "in progress" sign appears during the cancellation procedure. How long does it take to complete the cancellation?

The cancellation will not complete with time. It means that you are still in the middle of the procedures, and you need to carry forward until a message "completion" is seen. Once the cancellation is completed, an email is sent to you.

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