The pass entitles the holder to any 3 or 5 days of bus travel within 2 months after purchase. Low cost travel with 20+ routes available around Japan. e.g. Using a 3 day pass, you can visit the 5 cities of Tokyo, Nagoya, Osaka, Kyoto and Hiroshima for just 10,000 yen!
Process before boarding
・WILLER membership registration(free) is necessary.
・Payment must be made with a credit card.
・In order to use the bus pass, you will need to produce the temporary visitor visa in your passport.
・Go to top page for reservations without bus pass.
・Please check your boarding time and location on My Page before going to the bus stop.
・Your passport is required when boarding the bus.
・Check here for how to change your reservation on My Page.
・The "Reservation Confirmation Email" will be sent after the reservation is complete.
・Validity period: Within two months from the date of purchase.
・Available routes: Routes operated by WILLER Group.
・Blackout dates :Aug 7 to Aug 16
・Available seats: 4-row seats: (STANDARD, THEATER, RELAX, RELAX (NEW), RELAX with restroom, COMPACT RELAX, RELAX with personal monitor, RELAX with extra spacious seats.)
・Reservations cannot be made for the same route on the same day.
・You can reserve a round trip journey on the same day with one pass if at least one of the buses is a daytime bus.
・You cannot reserve two overnight buses on the same day.
・You can reserve two daytime buses on the same day.
・You cannot earn WILLER points if you reserve a bus with the Japan Bus Pass.
・You may make reservations for up to three buses per day.
・A Japan Bus Pass can only be used by one person.If there are additional members in your party, everyone needs to purchase a pass.
・The Japan Bus Pass is a ticketless service. A confirmation email will be sent to your email address immediately after you make a reservation.
① Cancel a reservation made with a bus pass.
・You can cancel your bus pass reservations via My Page up until the day before your departure date.
・After you complete the cancellation, your bus pass will remain unused. You can still make reservations within the validity period. However, if you cancel on the departure date or do not take the bus (no-show), the portion of the pass used for that reservation cannot be used again.
・Please note that the portion of the Japan Bus Pass that was canceled on the departure date cannot be returned to "UNUSED" status.
② Cancel/refund bus pass purchase.
・Unused portions of the Japan Bus Pass are *NOT* eligible for a partial refund.
・Also, we will not refund unused, expired bus passes, so please be aware of your bus pass validity period.
・If you request a refund on your unused bus pass via My Page within the validity period, we will refund your money in full. If no refund request is made within that period, we will be unable to refund your money.
・If on the day the trip begins, you decide to cancel and don’t want to use the bus pass any more, please contact us as soon as possible.We will refund your money less the 50% cancellation fee.