How to receive a ticket?

How to receive a ticket?

If you hold a Sky Hop Pass

Inform a staff member of your name and reservation number.

Receiving date: the starting use date selected when making your reservation
Note: Tickets can be received only on the receiving date.

If you hold a package reservation

Inform a staff member of your name and reservation number.

Receiving date: Sky Hop Bus departure date
Note: Tickets can be received only on the bus departure day.

Tickets are issued at the Sky Hop Bus ticket counter.

A three-minute walk from the Marunouchi South Entrance of Tokyo Station. The first floor entrance of Mitsubishi Building

Hours of operation: 9:00 a.m. to 6:00 p.m.

2-5-2 Marunouchi, Chiyoda-ku,

Tokyo 100-0005


• All Sky Hop Bus passes and tickets are available at the ticket counter.
• One-day passes are valid for 24 hours from receipt.

Payment Instructions

Customers with Sky Hop Bus reservations

Same-day payment

Please pay when receiving your pass at the ticket counter.

Customers with a package reservation

Advance payment

Payment is made online as with most other bus tickets. (Pay for both the Sky Hop Bus and the tour bus together.)

Frequently Asked Questions

What happens if there is bad weather?
For safety reasons, please do not use umbrellas on the bus.
We may temporarily stop or cancel the tour trip due to a heavy rain, strong wind, any weather conditions that do not permit a safe travel, or when warnings have been issued from Japan Metrological Agency. There is a chance that the trip will be operated by a non open top bus.
Is it possible to reserve a seat?
No, all seats are unreserved. Please note that if all seats are occupied, you will not be able to get on that bus. Please wait for the next one.
Do you have tourist information in foreign languages?
Audio information is available in English, Chinese and Korean.
Ask a staff member for an earphone if desired.
Can I eat or drink on the bus?
Beverages in a lidded container, including plastic bottles and coffee tumblers, are allowed on the bus.
Is there a restroom on the bus?
No, there is no restroom on the bus. Please use the facilities before departure.
Is it hot or cold on the bus?
There is no roof on the open-top double-decker bus. Please be prepared for the season. In winter, we recommend adequate clothing, and in summer, we recommend a hat.