How to receive a ticket?

How to receive a ticket?

If you hold a Sky Hop Pass

Inform a staff member of your name and reservation number.

Receiving date: the starting use date selected when making your reservation
Note: Tickets can be received only on the receiving date.

If you hold a package reservation

Inform a staff member of your name and reservation number.

Receiving date: Sky Hop Bus departure date
Note: Tickets can be received only on the bus departure day.

Tickets are issued at the Sky Hop Bus ticket counter.

A three-minute walk from the Marunouchi South Entrance of Tokyo Station. The first floor entrance of Mitsubishi Building

Hours of operation: 9:00 a.m. to 6:00 p.m.

2-5-2 Marunouchi, Chiyoda-ku,

Tokyo 100-0005

Map

• All Sky Hop Bus passes and tickets are available at the ticket counter.
• One-day passes are valid for 24 hours from receipt.

Payment Instructions

Customers with Sky Hop Bus reservations

Same-day payment

Please pay when receiving your pass at the ticket counter.

Customers with a package reservation

Advance payment

Payment is made online as with most other bus tickets. (Pay for both the Sky Hop Bus and the tour bus together.)

Frequently Asked Questions

[Q1]
What happens if there is bad weather?
For safety reasons, please do not use umbrellas on the bus.
We may temporarily stop or cancel the tour trip due to a heavy rain, strong wind, any weather conditions that do not permit a safe travel, or when warnings have been issued from Japan Metrological Agency. There is a chance that the trip will be operated by a non open top bus.
[Q2]
Is it possible to reserve a seat?
No, all seats are unreserved. Please note that if all seats are occupied, you will not be able to get on that bus. Please wait for the next one.
[Q3]
Do you have tourist information in foreign languages?
Audio information is available in English, Chinese and Korean.
Ask a staff member for an earphone if desired.
[Q4]
Can I eat or drink on the bus?
Beverages in a lidded container, including plastic bottles and coffee tumblers, are allowed on the bus.
[Q5]
Is there a restroom on the bus?
No, there is no restroom on the bus. Please use the facilities before departure.
[Q6]
Is it hot or cold on the bus?
There is no roof on the open-top double-decker bus. Please be prepared for the season. In winter, we recommend adequate clothing, and in summer, we recommend a hat.