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Bus > FAQ > Bus Pass Reservation (Bus Pass Reservation) > How can I receive the refund if I cancel my Bus...

Frequently asked questions

Bus Pass Reservation (Bus Pass Reservation)

How can I receive the refund if I cancel my Bus Pass.

You can receive a full refund as long as all portions of your Bus Pass are unused.
Please cancel your Bus Pass from your "MY PAGE" account before expiry.
[Instructions]
https://willerexpress.com/st/3/en/pc/buspass/passcancel.php

*Refund will be credited to your credit card.
*Please note that for Bus Pass, there is no partial refund.
Once you use even one portion, there will be no refund if you cancel Bus Pass.

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