About Luggage and Pets

About the luggage which you can bring with you into the bus and the luggage which we will be able to put in the trunk in the bus.

Please double-check before finalizing your reservation.
For departures on and after January 7, 2013, the following text will be displayed:

Luggage can be stowed in the trunk of the bus. Luggage size is restricted as shown below.
Luggage that can be stowed in the trunk of the bus

Not all buses are equipped with a trunk. For such buses, please bring only carry-on luggage that will fit in the seat space.
Carry-on luggage sizes

Only one carry-on is allowed.
The carry-on luggage have to be small enough to fit into the overhead rack or under your seat.
※In some cases there are heaters below your seat which may cause high temperature beneath.
In some cases, the check-in crew or the bus driver may request you to put your carry-on luggage inside the trunk.

About the luggage which you can bring inside the bus

Knife/Cutlery	We strictly do not allow passenger to bring a knife and other objects that can be in danger inside the bus.
Dangerous Substance	We cannot accept any kind of dangerous chemicals or materials to bring into the bus or the trunk. (We do not accept any chemicals or medicines that are not allowed by the law.) Gunpowder (included fireworks more than 100g), gasoline, kerosene, light oil, alcohol, other flammable liquids, explosive substances, corrosive materials.
Pet	We do not allow to bring your pets into the bus or the trunk.

List of things that are not allowed to bring into the bus.

Please leave the things that can be used as a weapon such as guns, swords, Golf clubs & bats inside the bus trunk.

Please check your luggage you do not need on the seat in the bus trunk.
To avoid lost of luggage we recommend our passengers to put marks or name tags on the belonging.
We only accept 2 luggage/s for 1 passenger. We do not accept more than 3 luggage/s.

For1 luggage: within total size of 155cm= Height + Width + Length
For 2 luggage/s: within total size of 240cm= Height + Width + Length

Breakable Items	Anything that is easily breakable under vibration or hot temperature are not allowed to put inside the bus trunk. Movement may cause intense vibration in a bus trunk, and it is not possible for the bus to make controlled temperature.
Valuables	Please do not put the following valuables inside the bus trunk: cash, jewelry, stock certificates, valuable antiques or musical instruments.
Double Decker Bus	Double Decker Buses (Executive, Skyliner, Value, some buses with toilet) do not have a trunk. In that case, we cannot accept big luggage.
Sporting Goods	For ski goods, snowboards and golf bags, it is possible to keep them inside the trunk even if they exceed prescribed size. ※We do not accept this luggage if you are booked for a double decker bus, or bus without a trunk ※For the other sport goods that will exceed the prescribed size, please inquire our customer center for more information.
Bicycles	We do not accept any bicycles including the foldable bicycles.

Information