About Luggages and Pets / WILLER TRAVEL

About Luggages and Pets

About the luggage which you can bring with you in the bus and the luggage which we will be able to put in the trunk.

Only one carry-on is allowed.
The carry-on luggage had to be small enough to fit into the overhead rack or under your seat.
※In some cases there are heaters below your seat which may cause high temperature beneath.
In some cases, the check-in crew or the bus driver may request you to put your carry-on luggage inside the trunk.

About the luggage which you can bring inside the bus

Knife/Cutlery	We strickly do not allow passenger to bring knife and other object the can be harmful inside the bus.
Dangerous Substance	We cannot accept any dangerous chemicals inside the bus or the bus trunk. ＜We do not accept any chemical or medicine that is not allowed by the law.＞ Gunpowder (included fireworks more than 100g), gasoline, kerosene, light oil, alcohol, other flammable liquids, explosive substances, corrosive materials.
Pet	We do not allow pets to aboard inside the bus or inside the bus trunk

List of things that are not allowed to bring inside the bus.

Please leave the things that can be used as a weapon such as guns, swords, Golf clubs & bats inside the bus trunk.

Please leave whatever you do not need inside the bus trunk.
To avoid lost of luggage we recommend our passengers to put marks or name tags on the belonging.
We only accept 2 luggage/s for 1 passenger.We do not accept more then 3 luggage/s.

For1 luggage: within total size of 155cm= Height + Width + Length
For 2 luggage/s: within total size of 240cm= Height + Width + Length

Breakable Items	Anything that is easily breakable under vibration or hot temperature are not allowed to put inside the bus trunk. Movement may cause intense vibration in a bus trunk, and it is not possible for the bus to make controlled temperature.
Valuables	Please do not put the following valuables inside the bus trunk: cash, jewelry, stock certificates, valuable antiques or musical instruments.
Double Decker Bus	Double Decker Buses (Executive, Skyliner, some buses with toilet) do not have a trunk. In that case, we cannot accept big luggage.
Sporting Goods	For ski goods, snowboards and golf bags, it is possible to keep them inside the trunk even if they exceed prescribed size. ※We do not accept this luggages if you are booked for a double decker bus, or bus without a trunk ※For the other sport goods that will exceed the prescribed size, please inquire our customer center for more information.
Bicycles	We do not accept any bicycles including the foldable bicycles.