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Reservation and Inquiries
*From outside Japan:81-50-5805-0383
(JST) 10:00～19:00 Everyday
Cancellation by email
We can accept cancellation request by email except the booking using Bus Pass.
(For the booking using Bus Pass, please cancel from your MY PAGE.)
We accept your request only if we received your request form before the departure time.
If we received your request after the departure time, we will not refund your travel fees.
Cancellations made within seven days before departure will incur a certain cancellation fee.
*To learn more about cancellation fee, please click here
*To send cancellation request form, please click here
About using our website/how to reserve/questions and answers regarding about the bus: CLICK HERE