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Handling of Personal Information

Handling of Personal Information

WILLER TRAVEL, Inc. regards it very important to protect the personal information and privacy of its customers and, in order to respect them and give appropriate protection while conducting its business, the company has established following Privacy Policy:

Regarding the Private Policy: The company shall keep any and all personal information to be acquired from its customers via this website under strict control and use it solely for the managing operation of the company and shall not furnish it to or share it with a third party which does not have any relation with the managing operation of the company, without obtaining an agreement from each customer in person or without notice.
Regarding the arbitrary property of information supply: The information to be acquired by the company can be classified into the one which the customer may refuse to supply according to its intention and the other of which supply is compulsory according to the objective of use, such as the name and address to be given at the time of membership registration or reservation.
Regarding the information to be acquired by the company:
  1. 1.Information to be acquired at the time of membership registration or reservation (name, address, phone number, mail address, etc.)
  2. 2.Information to be acquired in response to the questionnaire (purchase motive, interest, etc.)
  3. 3.General web access information (domain name, access time, type of browser, etc.)
Regarding the use method of information:
  • The information stated under Item 1 above shall be used for the confirmation of and communication with the customer, as a part of the managing operation of the company.
  • Even when the company uses the information for mailing printed matters and other communication documents or sending e-mails for the notification, etc., the company shall use it by obtaining the customer’s consent in advance.
  • With regard to the information stated under Items 2 and 3 above, which cannot identify the person it belong to, the company shall apply an statistical analysis to the information and use the outcome for investigative purposes in order to improve the company’s website and its merchandizes and services. The company shall never allow any third party to use such reference information.
Regarding the disclosure of personal information: In principle, the company shall not disclose the personal information of its customer to the outside, without obtaining an agreement from each customer in person, provided that, when the company is requested to do so based on a legitimate procedure prescribed by the law or when it became necessary for the protection of the company’s rights and properties, the company may use minimum necessary information for such purposes.
Regarding the handling of supplied information: The company is handling the information supplied by customers under its control and responsibility. If you have any question, please contact WILLER TRAVEL Inc. at en-info-willer.co.jp.
Disclaimer: When the customer used this website, such customer is deemed to have agreed to the company’s Privacy Policy. For various reasons, modifications, corrections, additions or deletions may be done partially to the above-mentioned Private Policy in this website. Whenever such case occurs, the company shall notify it in this website. Please note in advance that, when the customer keeps dealing with the company after the change of policy is posted, the customer is deemed to have reviewed and confirmed the contents of modification.
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