About Payment Procedure at FAMILY MART Convenience Store

Inside the FAMILY MART convenience store, the payment can be settled by cash. This will be applicable for products which you have reserved through the internet.
※Starting 2008/4/1, payment that will exceed the amount of 300,000JPY can not be processed.

About Payment Procedure at FAMILY MART

・To settle your payment at the convenience store, the 「Payment number」 and 「Phone number」 will be required. (The phone number will refer to the number which you have registered when you made your booking)

・After payment, the register will distribute a 「Receipt」. You will need this to board on your reserved bus.

1.From the top page of the Fami Port machine, select the button which is written as「代金支払い」(Payment and Charge) This is indicated at the lower left portion of the screen.

2.From the next window, press the button that indicates 「イーコンテクスト(インターネット受付)」(e-context/Internet Reception)

3.Please input the Payment number (4 to 7 digits) then, press the 「OK」

4.Please input the phone number the you have registered when you made your booking then, press the「OK」

5.The searching widow will be displayed.

6. Your reservation details and fare will appear on the screen. After checking the details, press the 「OK」

7.A coupon will come out from the Fami Port machine. Please bring the coupon to the register and settle your payment with-in 30 minutes after the coupon has been distributed.

After payment, the register will distribute a 「Receipt」. You will need this to board on your reserved bus.

About Payment Number

1.After booking, the confirmation email will be sent to your email address which you have registered. Inside the email the 「Payment number」 will be indicated.
※The payment will not be processed if you did not receive your confirmation email.

2.Please settle your payment at the FAMILY MART convenience store after confirming the 「Payment due date」 and the 「Payment number」 which is indicated on the confirmation email.


※The notation contents may differ on some cases.
About Receipt

After payment, the register will distribute a 「Receipt」. This will be a certified proof for your settlement.

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