Brand of safety and comfort, WILLER EXPRESS
Brand of safety and comfort, WILLER EXPRESS
The payment can be processed through a Lawson or Family Mart convenience store.
The payment date will depend on your reservation date. If the payment is not processed during the designated period shown below, the reservation automatically will be canceled.
• Payment through a convenience store is only available in Japan.
• Refunds are available only through a Japanese bank account.
• We only accept changes/cancellations of reservations via phone. 050-5805-0383.
| Date you booked your reservation | At least 8 days before departure | 2 to 7 days before departure | The day before departure/on the departure date |
|---|---|---|---|
| Due date | By 11:59 p.m. the second day after the day you booked the reservation | By 11:59 p.m. the day after the day you booked the reservation. | Before departure |
| Example (trip departing 6/30) | If you booked on 6/20, the payment would be due by 11:59 p.m. on 6/22. | If you booked on 6/23, the payment would be due by 11:59 p.m. on 6/24. | If you booked on 6/29, the payment would be due before departure. |
 |
 |
|---|---|
| LAWSON | FAMILY MART |
| Pay by cash at a Lawson. Click here for more details. |
Pay by cash at a Family Mart. Click here for more details. |
Notes:
Bus Pass purchases must be made by credit card.
Payment cannot be made at convenience stores. (They can only be purchased from outside Japan.)
Refunds are available only through a Japanese bank account.
Credit cards that can be used are Visa, MasterCard, JCB and American Express.
Acquired Willer Points can be used for online booking payment on the site.
1 Willer Point is equivalent to 1 yen, and the minimum amount that can be used is 100 points.
You can use up to 30,000 Willer Points per transaction.
Note: If you wish to pay the whole amount by Willer Points, please enter the amount on the payment information entry screen and select "Convenience Store/Yucho Bank/Internet Bank Payment."
