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Travel License and Legal Information

Travel License

Business Areas Overseas and Domestic Travel

License Number

No.2030 by the Japan Tourism Agency
Registration Date July 11. 1994
License Validity Period July 11, 2015 to July 10, 2020
Company Name WILLER Inc.
Address Umeda Sky Building, 6th Floor
1-1-88-600 Oyodonaka, Kita-ku,
Osaka, Osaka Prefecture, Japan 531-6006
Office Name Head Office
Travel License Holder Shigetaka Murase
Website Business Hours 24 hours a day, 365 days a year (with short closures. The service may occasionally close temporarily for technical maintenance).
Time of Customer Support From Japan: (050) 5805-0383
From overseas: +81 (50) 5805-0383
E-mail: contact-en@japanbuslines.com
Membership Japan Association of Travel Agents

Stipulated Article

Standard Form Travel Agent Contract

Rules of Special Compensation

Arranged Tour Contract

Cancellation Policy

Privacy Policy

Contact Us

About Payment Processing

Please note that after booking, the contract settlement period will differ depending on the payment method.

1. Credit card payments
• Booking payments are processed by WILLER after transmission of a confirmation e-mail for the booking.

2. Phone bookings
• Booking payments are processed for payment by credit card. If payment by convenience store, it will refer to topic #2. Please note that your booking will be completed only after you have made your payment.