- Method of Payment
- Changing or Cancelling your Booking
- Cancellation Policy
- Changing service
- WILLER Seat Selection
- Luggage and Pets
- About Boarding and Arrival Locations
- Bus Etiquette
- How to book bus tickets
- How to book a package tour
- How to change bus number
- How to cancel a booking
- How to download receipt from My Page
- Check list before departure
Method of Payment
Willer makes it easy to make payments. We accept credit cards, payment at convenience stores found throughout Japan and WILLER POINTS as described below.
Please note that the JAPAN BUS PASS and Tango Railway tours can be purchased only with a credit card.
Credit Card Payment
We accept the following credit cards: Visa, MasterCard, JCB and American Express.
Convenience Store Payment
- Payment can be made at the following stores: Lawson, FamilyMart, Ministop, Circle K Sunkus, and Seicomart.
- The payment deadline depends on the period between the booking date and the departure date. The payment deadline is provided on the booking screen or in the booking confirmation e-mail. Bookings not paid for by the payment deadline will be automatically cancelled.
- When making payment at a convenience store, the payment number (provided in the booking confirmation email) and a contact phone number are required. Please do not confuse the payment number with the booking number
- Convenience store payment is available only in Japan.
- Refunds for products purchased through a convenience store c an be made only to a Japanese bank account or reimbursed with WILLER POINTS. Refunds cannot be made to foreign countries.
You can pay at the following stores
Pay with cash at LAWSON.
Pay with cash at Family Mart.
Pay with cash at Seicomart in Hokkaido and the Kanto region.
Pay with cash at Ministop.
Paying with WILLER POINTS
- Online bookings can be paid for with WILLER POINTS.
- 1 WILLER POINT is equivalent to 1 yen. You can use a minimum of 100 points and a maximum of 30,000 points per payment.