icon user My page

Bus > FAQ > Reservation/Payment (General Reservation) > I cannot complete my reservation due to "Input...

Frequently asked questions

Reservation/Payment (General Reservation)

I cannot complete my reservation due to "Input error".

When "Input error has occurred", our system will display another red message explaining the actual error. Please find this red message and correct this error to proceed.

The most common errors:
1. You input more than 11 digits for your phone number.
2. You forget to choose primary contact.
3. You have space in your name.

Moreover, reservation will not be completed unless you tick "Agree to the conditions on above".

If error persists, please contact our Customer Center at en-info@willer.co.jp with screenshots for support.