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Frequently asked questions

Reservation/Payment (General Reservation)

How can I book tickets for a group bigger than 09 members?

For group of more than 09 travellers, please:
1. Split your group into smaller groups (of fewer than 09 travellers) and add tickets for each smaller group to the shopping cart.
2. Click "Reserve"once tickets for all members of your group are in the shopping cart.
*Note: if the same bus does not have enough tickets for your group, our system will indicate "Out of Stock" error.
3. Enter personal and payment information and complete your reservation.

If you encounter any problems, please email to our Customer Center at en-info@willer.co.jp for detailed support.