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Frequently asked questions

Change/Cancellation/Refund (General Reservation)

How can I change the number of passengers?

You can change the number of passengers through online or on the phone until "Reservation deadline". However, depending on your reservation status, cancellation fees may occur.
If you selected Payment at Convenience Store, and you have not paid yet, please rebook the seats which you need before the "Reservation deadline". There is no cancellation fee if you have not paid.Learn more

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