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Frequently asked questions

Travelling (General Reservation)

What should I do if I'm at the boarding place? Is there a boarding ticket?

Please find your bus at the bus stop and show the reservation confirmation email to the bus driver. There is no boarding ticket.

When you depart from WILLER bus terminal, the staff make the boarding announcement 10-15 minutes before departre, then please proceed to your bus.
When you are advised to assemble at the meeting place, please come there by 15 minutes before departure. About 10-15 minutes before, the staff will ask the passengers to move to the bus stop. If you arrived barely in time at the departure place, you can go to the bus stop directly.