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Frequently asked questions

Travelling (General Reservation)

Is the time indicated in the confirmation email boarding time or departure time? On what time does the check-in start?

The time indicated in the confirmation email is departure time. The bus will depart exactly as scheduled, so please come to the boarding location earlier to find and board the bus.
Highway buses normally arrive at the boading location 5-15 minutes before departure time for boarding.

Some tour we operate might have check-in time.
The check-in times are indicated on the confirmation email and on the website.