Frequently asked questions
Change/Cancellation/Refund (Reservation)
Most popular questions in this category
Change
- How can I change my departure or arrival place?
- How can I change the date of my travel?
- How can I change the bus type?
- How can I change the plan? (e.g., from Normal Plan to Discounted Plan, from Senior Plan to Normal Plan)
- How can I change the number of passengers?
- The plan allows for changes in the boarding and alighting places, but the place I want to choose cannot be selected on the change screen.
Cancellation