About cancellation and reduction in bus services
on some routes due to the novel coronavirus infection.
April 7 at 18:00
Thank you very much for always choosing WILLER EXPRESS / STAR EXPRESS to assist you with your travel.
WILLER EXPRESS has decided to cancel all the bus services from April 4 to April 30 to prevent the novel coronavirus (COVID-19) infection. Bus services operated by other companies are still available. We also decided the suspension and reduction of bus services on certain routes from May. The decision is based on our policy: Your safety is our priority.
Although some buses are partially available from May 1, they may be changed depending on the policies of Japanese government. The latest information will be announced on our website. Customers who book cancelled buses will be notified by email.
* All the bus services of Narita Shuttle are canceled from April 8 to 30. In addition, booking a bus departing from May 1 is currently not available either. The operation schedule is under consideration. The information will be announced as soon as it is confirmed. Haneda Airport / Yokohama ⇔ Shizuoka Line and Mishima Haneda Shuttle will be postponed for the time being.
We sincerely apologize for any inconvenience this may cause to our customers
For passengers who have booked buses that have been canceled:
The email is sent to the email address registered at the time of booking.
Please confirm the email for more details.
We appreciate your understanding.