Travel License and Legal Information
|Business Areas||Overseas and Domestic Travel|
|No.2030 by the Japan Tourism Agency|
|Registration Date||July 11. 1994|
|License Validity Period||July 11, 2015 to July 10, 2020|
|Company Name||WILLER Inc.|
|Address||Umeda Sky Building, 6th Floor
1-1-88-600 Oyodonaka, Kita-ku,
Osaka, Osaka Prefecture, Japan 531-6006
|Office Name||Head Office|
|Travel License Holder||Shigetaka Murase
|Website Business Hours||24 hours a day, 365 days a year (with short closures. The service may occasionally close temporarily for technical maintenance).|
|Time of Customer Support||10:00am-2:00pm, 3:00pm-7:00pm Japan Time
From Japan: (050) 5805-0383
From overseas: +81 (50) 5805-0383
|Membership||Japan Association of Travel Agents|
Standard Form Travel Agent Contract
Rules of Special Compensation
Arranged Tour Contract
About Payment ProcessingPlease note that after booking, the contract settlement period will differ depending on the payment method.
1. Credit card payments
• Booking payments are processed by WILLER after transmission of a confirmation e-mail for the booking.
2. Phone bookings
• Booking payments are processed for payment by credit card. If payment by convenience store, it will refer to topic #2. Please note that your booking will be completed only after you have made your payment.