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Frequently asked questions

Reservation/Payment (General Reservation)

I do not have a credit card. How can I pay?

If you do not have a credit card, you can pay by cash at a convenience store in Japan. Please select "Payment at a convenience store" when you book. When you cancel your booking, you will be refunded to your Japanes bank account (if any) or by Willer points.
You can also ride the buses operated by WILLER EXPRESS without a reservation and pay cash at the spot. However, we strongly recommend you to book in advance to secure seats.
If you have already reserved online but have not paid yet, your reservation will still be cancelled. In that case, we will accept new reservation on the spot at listed price with no discount (if any).