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Frequently asked questions

Change/Cancellation/Refund (General Reservation)

If I miss the bus, can I board the next bus available??Can I receive money back if I miss the bus due to flight/train/bus delay?

No. To board the next available bus, you need to make new reservation and pay for it.

For the bus you miss, if you send cancellation request before departure time, we will cancel your reservation according to our cancellation policy.
After departure time, there will be no refund.

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