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Frequently asked questions

Tour (Tour)

How do I contact the staff at the assembly point?

We cannot provide phone number of staffs beforehand. You will need to meet with the tour conductor at the assembly point. Please find the staff wearing pink vest.

Due to our privacy policy, the tour conductor cannot contact you even if you do not show up at departure time. The group cannot wait for you if you are lost/on your way. There will be no refund if you miss the tour for any reason.

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